Login

Country

Language

Cart

Your cart is empty

Terms and conditions of sale

1. General Provisions and Parties to the Contract

These conditions of sale apply exclusively between the following parties:

  • MUSETTI SPA , with registered office in Pontenure (PC), Via G. Marcora 2/4, VAT number 00802420158.
  • CUSTOMER : the consumer who purchases online on the site for non-business purposes.

If the CUSTOMER enters a VAT number at the time of purchase, the rules of the Civil Code will apply.

2. Pre-contractual information

Before completing the purchase, the CUSTOMER is informed about:

  • Total price , including taxes and shipping costs.
  • Payment Methods .
  • Delivery times .
  • Right of withdrawal , with standard form.
  • Legal guarantee of conformity for purchased goods.

Musetti Contacts:

3. General Conditions of Sale

The website www.musettishop.com is owned by Musetti SPA and offers retail sales of coffee, tea, food products and equipment for serving coffee.

The conditions of sale are available in Italian and English and comply with current regulations.

MUSETTI may modify the General Conditions at any time. The updated conditions apply to purchases made after their publication on the site.

4. Registration on the Site

Registration with username and password is optional . The CUSTOMER can purchase without registering.

5. Products and Prices

  • Images may differ from reality.
  • Coffee is removed 4 months before expiration .
  • Prices include VAT , but not shipping costs .

6. Product Availability

Availability is updated in real time. If a product is out of stock, the CUSTOMER will be informed and refunded.

7. Conclusion and Effectiveness of the Contract

The contract is concluded online or by telephone at 800 298 911 .

Languages available for the contract: Italian, English, French and German .

8. Billing

The CUSTOMER can request an invoice by entering the Tax Code at the time of purchase.

9. Applicable Law and Competent Court

The conditions are governed by Italian law . For disputes, Italian jurisdiction applies.

The CUSTOMER can access the EU platform for online dispute resolution .

10. Responsibility

MUSETTI is not responsible for delays or poor service due to force majeure .

11. Customer Service